ONLINE RESERVATIONS
970-748-7500
Overview
|
Guest Survey
|
Employment Opportunities
We are delighted that you have chosen Allegria Spa!
Your feedback is important to us...
Enter to win a complimentary 80 min. massage by completing this survey in full.
1. Did you experience the Allegria Spa as a:
Park Hyatt Guest
Member
Day Spa Guest
East West Resorts’ Guest
2. What was the primary reason for your visit to Allegria Spa?
Relaxation/pampering
Tension/stress relief
Therapeutic/sports related
Beauty treatment
Fitness
3. Please rate the handling of your Spa reservation:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff friendliness/helpfulness
Treatment knowledge
Accuracy of your reservation
4. Please rate your reception at Allegria Spa:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff friendliness/helpfulness
Efficiency of check-in
Explanation of spa amenities
5. Please rate the spa services and facilities you experienced:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff friendliness/helpfulness
Quality of facial
Quality of massage
Quality of body treatments
Ambiance of treatment room
6. Please rate the Aqua Sanitas water sanctuary:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff explanation
Cleanliness
Quality of amenities
Overall Experience
7. Please rate the salon services you experienced:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff friendliness/helpfulness
Quality of nail services
Quality of hair services
8. Please rate the Locker Room:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff friendliness/helpfulness
Cleanliness
Locker room amenities
9. Please rate our Fitness Center:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff friendliness/helpfulness
Variety of equipment
Condition of equipment
Cleanliness
Fitness classes
Personal training services
10. Please rate our Retail Boutique:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Staff friendliness/helpfulness
Selection of products
Staff knowledge
11. Overall, please rate the following:
Excellent
Very
Good
Average
Not Very
Good
Poor
N/A
Overall Experience
Value for price paid
12. How likely are you to visit Allegria Spa again?
Definitely
Probably
Might/Might Not
Probably Not
Definitely Not
13. How likely are you to recommend Allegria Spa to others?
Definitely
Probably
Might/Might Not
Probably Not
Definitely Not
14. What suggestions do you have for improving our quality of service and facilities?
15. Did any Spa Staff members go out of their way to make your visit especially enjoyable?
16. Including this visit, how many times have you been our guest?
1st
2-5
6-9
10 or more
17. If this was your first visit to Allegria Spa, how did you hear about us?
(Please check all that apply.)
Friend/family referral
Hotel staff
Hotel brochures
Internet
Magazine
TV/radio
Newspaper
Other
18. Are you:
Female
Male
19. What is your age?
Under 20
20-29
30-39
40-49
50-65
Over 65
To enter our monthly drawing for a complimentary 80 min. massage,
please provide the following:
Date of Visit:
Name:
Address:
City, State, Zip:
Phone:
Email:
